Credit card -- Getting a credit card -- Complaint #8879212

Complaint Overview

Complaint ID: 8879212

Company: Synchrony Financial

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: Texas

ZIP Code: 77071

Date Received: 2024-04-28T12:00:00-05:00

Date Sent to Company: 2024-04-28T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On the month of XXXX a charge card of the name synchrony bank was Open in my name without my consent or my knowledge. this account has been reported fraudulent to the creditor, which theyve failed to update the information. I have asked for this account to be updated because it is tarnishing my reputation in my credit worthiness as it also is reporting negative information to my consumer report.

Frequently Asked Questions

What is Complaint #8879212 about?

Complaint #8879212 was filed against Synchrony Financial regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-04-28T12:00:00-05:00.

How did Synchrony Financial respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Synchrony Financial?

Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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