Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #8835061

Complaint Overview

Complaint ID: 8835061

Company: Dave Operating, LLC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem with a lender or other company charging your account

Sub-Issue: Transaction was not authorized

State: California

ZIP Code: 95206

Date Received: 2024-04-22T12:00:00-05:00

Date Sent to Company: 2024-04-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XX/XX/19 contacted Dave bank to file a dispute re unauthorized charge on my account. After submitting the requested forms within the 10 days to get a provisional credit I was told that the people handling my claim did not submit the forms during the allotted time. I have proof of all the emails I sent to the dispute department which shows I submitted the requested paperwork in order to get the provisional credit

Frequently Asked Questions

What is Complaint #8835061 about?

Complaint #8835061 was filed against Dave Operating, LLC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-04-22T12:00:00-05:00.

How did Dave Operating, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Dave Operating, LLC?

Yes, visit the Dave Operating, LLC company profile at readthecomplaint.com/company/dave-operating-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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