Checking or savings account -- Closing an account -- Complaint #8824870
Complaint Overview
Complaint ID: 8824870
Company: U.S. Bancorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: California
ZIP Code: 92780
Date Received: 2024-04-21T12:00:00-05:00
Date Sent to Company: 2024-04-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I went to log in us bank app and was directed to call bank upon doing so I was told there was suspicious activity on my account and they locked it for my protection all is unlocked I can go use my atm got to atm and wrong!!!! Was directed to call bank so I did so again this person told me my account was closed! No reason as to why just that the bank closed it! I explained I owned it only yesterday why would it be closed 1 day after opening never in my life have I ever had this happen I was told I couldnt get my money they would mail it in the form of a cashleirs check I was livid given this was all the money I had!
Frequently Asked Questions
What is Complaint #8824870 about?
Complaint #8824870 was filed against U.S. Bancorp regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-04-21T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.