Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8798539
Complaint Overview
Complaint ID: 8798539
Company: Select Portfolio Servicing, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Illinois
ZIP Code: XXXXX
Date Received: 2024-04-17T12:00:00-05:00
Date Sent to Company: 2024-04-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I have disputed the following accounts after being discharged from XXXX XXXX. Select Portfolio Account Number-XXXX & XXXX XXXX XXXX Account number-XXXXXXXX XXXX XXXX XXXX account number XXXX. As of today, XX/XX/XXXX, all three accounts are being reported with balances after all 3 accounts were discharged in XXXX XXXX bankruptcy. On XX/XX/XXXX after disputing these 3 accounts for the last 7 months, XXXX sent me a notification that all 3 accounts was certified by the companies that they are reporting correctly. This is false information according to case law, after the accounts are discharged in bankruptcy there should show no debt owed and discharged in bankruptcy with XXXX balance. Please see the XXXX report that will be attached with this complaint. The XXXX XXXX Statement of Intent for Individuals Filling under XXXX XXXX, it states that account Select Portfolio Servicing continue to make regular payments without reaffirmation. I have disputing these accounts with XXXX, XXXX and XXXX and all 3 of these corporations are violating my consumer rights without conducting a thorough investigation under the 15USC1681 ( i ) A. On XX/XX/XXXX, the order of discharged was sent to all 3 of these companies informing them that the debt was discharged. Please see the exhibits that will be uploaded with this complaint. As a result of inaccurate reporting by these 3 companies, I have been denied credit for my business and has caused personal emotional stress. In accordance with the Fair Credit Reporting act. The list of accounts has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. The listed above accounts : Account Name : XXXX XXXX XXXX Account # XXXX Account Name : The XXXX XXXX Account Number # XXXX Account Name : Select Portfolio Servicing : Account Number # XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. 15 U.S.C 1681c ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following : items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Invasion of privacy involves the infringement upon an individual 's protected right to privacy through a variety of intrusive or unwanted actions. Under the umbrella of invasion of privacy, there exist several legal claims that can be brought by the aggrieved party, such as intrusion on seclusion, public disclosure of private facts, false light, and appropriation. While each of these claims concerns a different form of invasion of privacy, they all hinge on the common thread of an unwelcome or unauthorized intrusion upon a person 's private life. XXXX XXXX XXXX XXXX is often cited in the context of defining the parameters of invasion of privacy. In this case, the U.S. Supreme Court held that the Fourth Amendment 's prohibition on unreasonable searches and XXXX extended to protecting someone's reasonable expectation of privacy. This ruling helped to establish the notion that privacy is a fundamental right that the legal system is designed to safeguard. The following companies XXXX, XXXX, XXXX. The XXXX XXXX XXXX Select Portfolio Servicing and XXXX XXXX XXXX has engaged in a serious discriminatory practice by consistently reporting inaccurate information to the credit reporting agencies and the failure of the credit reporting agencies adhering to the Fair Credit Reporting act under the Congressional findings and statement of purpose [ 15 U.S.C. 1681 ] ( a ) Accuracy and fairness of credit reporting. The Congress make the following findings : ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of banking system. 607 Compliance procedures [ 15 U.S.C. 1681e ] ( b ) Accuracy of report. Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.
Frequently Asked Questions
What is Complaint #8798539 about?
Complaint #8798539 was filed against Select Portfolio Servicing, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-04-17T12:00:00-05:00.
How did Select Portfolio Servicing, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Select Portfolio Servicing, INC.?
Yes, visit the Select Portfolio Servicing, INC. company profile at readthecomplaint.com/company/select-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.