Select Portfolio Servicing, INC. -- Consumer Complaint Report & Risk Analysis
Mortgage Servicing Challenges at Select Portfolio Servicing, Inc.
Company Overview
Company: Select Portfolio Servicing, INC.
Total CFPB Complaints: 4,438
AI Risk Score: 75/100
Most Recent Complaint: 2024-12-31T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
SELECT PORTFOLIO SERVICING, INC. has 1,398 consumer complaints on file with the CFPB. Difficulty in the payment process. Challenges faced by consumers in meeting their mortgage obligations.
Response Quality Assessment
fair
Top Consumer Issues
Payment processing issues. -- Severity: medium
Red Flags
- High volume of payment process complaints.
Green Flags
- Mortgage product focus.
Consumer Tips & Advice
Ensure you understand all payment options and deadlines to avoid late fees and potential issues.
Complaint Trend Analysis
There's a notable concentration of issues surrounding the mortgage payment process, indicating a potential area for operational improvement.
Regulatory History
No specific regulatory history provided for this analysis.
Industry Context
Mortgage servicing involves managing loan payments, escrow accounts, and borrower communications, with payment processing being a critical touchpoint.
Frequently Asked Questions About Select Portfolio Servicing, INC.
How many CFPB complaints does SELECT PORTFOLIO SERVICING, INC. have?
SELECT PORTFOLIO SERVICING, INC. has 1,398 complaints on file with the CFPB. The most recent complaint was filed on December 31, 2024.
What is SELECT PORTFOLIO SERVICING, INC.'s complaint response rate?
Response rate data is not yet available for SELECT PORTFOLIO SERVICING, INC..
Does SELECT PORTFOLIO SERVICING, INC. respond to complaints on time?
Timely response data is not yet available for SELECT PORTFOLIO SERVICING, INC..
Is SELECT PORTFOLIO SERVICING, INC. safe to do business with?
Mortgage Servicing Challenges at Select Portfolio Servicing, Inc. SELECT PORTFOLIO SERVICING, INC. has 1,398 CFPB complaints. Risk score: 75/100.
What red flags exist for SELECT PORTFOLIO SERVICING, INC.?
Potential red flags for SELECT PORTFOLIO SERVICING, INC.: High volume of payment process complaints.. These are based on analysis of CFPB complaint patterns.
What are SELECT PORTFOLIO SERVICING, INC.'s strengths?
Positive indicators for SELECT PORTFOLIO SERVICING, INC.: Mortgage product focus..
What tips should consumers know about SELECT PORTFOLIO SERVICING, INC.?
Ensure you understand all payment options and deadlines to avoid late fees and potential issues.
Are complaints against SELECT PORTFOLIO SERVICING, INC. increasing or decreasing?
There's a notable concentration of issues surrounding the mortgage payment process, indicating a potential area for operational improvement. SELECT PORTFOLIO SERVICING, INC. currently has 1,398 total complaints.
Has SELECT PORTFOLIO SERVICING, INC. faced regulatory action?
No specific regulatory history provided for this analysis.
How does SELECT PORTFOLIO SERVICING, INC. compare to industry peers?
Mortgage servicing involves managing loan payments, escrow accounts, and borrower communications, with payment processing being a critical touchpoint.
What specific steps are being taken to streamline the payment process and address borrower difficulties?
Further investigation is needed to understand the root causes of payment processing issues and the effectiveness of current solutions.
Recent Complaints Against Select Portfolio Servicing, INC.
- Mortgage #19895963 -- Trouble during payment process -- 2026-02-28T12:00:00-05:00
- Mortgage #18572143 -- Trouble during payment process -- 2025-09-30T12:00:00-05:00
- Mortgage #17970873 -- Trouble during payment process -- 2025-09-30T12:00:00-05:00
- Mortgage #12289072 -- Trouble during payment process -- 2025-02-28T12:00:00-05:00
- Mortgage #11346175 -- Struggling to pay mortgage -- 2024-12-31T12:00:00-05:00
Select Portfolio Servicing, INC. Complaints by State
- Select Portfolio Servicing, INC. Complaints in California
- Select Portfolio Servicing, INC. Complaints in Texas
- Select Portfolio Servicing, INC. Complaints in New York
- Select Portfolio Servicing, INC. Complaints in Florida
- Select Portfolio Servicing, INC. Complaints in Illinois
- Select Portfolio Servicing, INC. Complaints in Pennsylvania
- Select Portfolio Servicing, INC. Complaints in Ohio
- Select Portfolio Servicing, INC. Complaints in Georgia
- Select Portfolio Servicing, INC. Complaints in North Carolina
- Select Portfolio Servicing, INC. Complaints in New Jersey
Select Portfolio Servicing, INC. Complaints by Product
- Select Portfolio Servicing, INC. Checking or Savings Account Complaints
- Select Portfolio Servicing, INC. Credit Card Complaints
- Select Portfolio Servicing, INC. Mortgage Complaints
- Select Portfolio Servicing, INC. Student Loan Complaints
- Select Portfolio Servicing, INC. Vehicle Loan or Lease Complaints
- Select Portfolio Servicing, INC. Debt Collection Complaints
- Select Portfolio Servicing, INC. Credit Reporting Complaints
- Select Portfolio Servicing, INC. Money Transfer Complaints
- Select Portfolio Servicing, INC. Payday Loan Complaints
- Select Portfolio Servicing, INC. Prepaid Card Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Select Portfolio Servicing, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.