Student loan -- Struggling to repay your loan -- Complaint #8778690
Complaint Overview
Complaint ID: 8778690
Company: Maximus Federal Services, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with forgiveness, cancellation, or discharge
State: Pennsylvania
ZIP Code: 17110
Date Received: 2024-04-15T12:00:00-05:00
Date Sent to Company: 2024-04-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have made more than 240 payments and my loan has been in default since covid. Which qualiifies me for student loan forgiveness. However, I'm still receiving bills and it's still on my credit report.
Frequently Asked Questions
What is Complaint #8778690 about?
Complaint #8778690 was filed against Maximus Federal Services, INC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2024-04-15T12:00:00-05:00.
How did Maximus Federal Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Maximus Federal Services, INC.?
Yes, visit the Maximus Federal Services, INC. company profile at readthecomplaint.com/company/maximus-federal-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.