Credit reporting or other personal consumer reports -- Identity theft protection or other monitoring services -- Complaint #8763198
Complaint Overview
Complaint ID: 8763198
Company: United Services Automobile Association
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Identity theft protection or other monitoring services
Sub-Issue: Didn't receive services that were advertised
State: Illinois
ZIP Code: 60443
Date Received: 2024-04-12T12:00:00-05:00
Date Sent to Company: 2024-04-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Some one stole my identity and added their name to my USAA account I informed USAA on the XXXX XXXX XXXX that an individual by the name of XXXX XXXX had stolen my identify and added his/ her name to my USAA account and USAA has failed to remove the fradulent name and activitys off of my account as of XXXX XX/XX/2024 I ask that you assist me in having the individual removed from my account asap because its obvious that the unknown person has stolen my identity
Frequently Asked Questions
What is Complaint #8763198 about?
Complaint #8763198 was filed against United Services Automobile Association regarding Credit reporting or other personal consumer reports specifically about Identity theft protection or other monitoring services. It was received by the CFPB on 2024-04-12T12:00:00-05:00.
How did United Services Automobile Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against United Services Automobile Association?
Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.