Credit card -- Closing your account -- Complaint #8714907

Complaint Overview

Complaint ID: 8714907

Company: Synchrony Financial

Product: Credit card

Sub-Product: Store credit card

Issue: Closing your account

Sub-Issue: Company closed your account

State: Nevada

ZIP Code: 89139

Date Received: 2024-04-06T12:00:00-05:00

Date Sent to Company: 2024-04-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Synchrony bank, closed my XXXX limit, credit card. Being biased stating I was a risk. That is not a valid reason. When I paid on time each month. I missed a payment due to a drastic challenge in my life. I demand you open my account back.

Frequently Asked Questions

What is Complaint #8714907 about?

Complaint #8714907 was filed against Synchrony Financial regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-04-06T12:00:00-05:00.

How did Synchrony Financial respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Synchrony Financial?

Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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