Credit card -- Problem with a purchase shown on your statement -- Complaint #8682967
Complaint Overview
Complaint ID: 8682967
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: New Hampshire
ZIP Code: 038XX
Date Received: 2024-04-02T12:00:00-05:00
Date Sent to Company: 2024-04-02T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America transferred XXXX $ to a bank account called XXXX XXXX. They directly deposited this money into the XXXX XXXX account. I DO NOT have an account with XXXX XXXX. Bank of America refuses to credt my account back the XXXX $ Now I am accruing interest and late fee charges. I have been fighting with Bank of America for over XXXX weeks. I have filed a report with my local police department and called credit reporting agencies. I have been a member with BOA for XXXX years. I have NEVER transferred money into another account especially in such a large amount. BOA never received my permission to due so nor did they contact me for such a large transfer balance. { This should have been a red flag to BOA }. I tried finding out on my own information about this " XXXX XXXX bank ''. XXXX BOA agent gave me a # that was linked to this XXXX bank XXXX XXXX XXXX XXXXThe person who answered said they were located in the XXXX and would not give me any more information unless I gave them my SS # or a credit card. I also reported this to BOA since they never looked into this fraudulent transfer.
Frequently Asked Questions
What is Complaint #8682967 about?
Complaint #8682967 was filed against Bank Of America, National Association regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2024-04-02T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.