Checking or savings account -- Closing an account -- Complaint #8664846
Complaint Overview
Complaint ID: 8664846
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Ohio
ZIP Code: 446XX
Date Received: 2024-03-31T12:00:00-05:00
Date Sent to Company: 2024-03-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chase Morgan Bank on XX/XX/2024 I deposited a check from a client chase froze my account claiming the check from the bank does not pay out to third party banks. There was also an issue with the first check they issued to me. Chase took the money from the account and still claims it can not be confirmed. Where is the money from the account it was cashed from if it didn't go to Chase. The amount was for XXXX.
Frequently Asked Questions
What is Complaint #8664846 about?
Complaint #8664846 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-03-31T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.