Prepaid card -- Problem with a purchase or transfer -- Complaint #8625647
Complaint Overview
Complaint ID: 8625647
Company: Propel, INC.
Product: Prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Sub-Issue: Charged for a purchase or transfer you did not make with the card
State: Florida
ZIP Code: 33916
Date Received: 2024-03-25T12:00:00-05:00
Date Sent to Company: 2024-03-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/year> - {$74.00} - {$64.00} - {$5.00} I immediately emailed the company & was told there was nothing the company could do about it nor reimburse my benefits even though my funds was stolen from their online website.
Frequently Asked Questions
What is Complaint #8625647 about?
Complaint #8625647 was filed against Propel, INC. regarding Prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2024-03-25T12:00:00-05:00.
How did Propel, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Propel, INC.?
Yes, visit the Propel, INC. company profile at readthecomplaint.com/company/propel-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.