Checking or savings account -- Managing an account -- Complaint #8601232
Complaint Overview
Complaint ID: 8601232
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 33321
Date Received: 2024-03-21T12:00:00-05:00
Date Sent to Company: 2024-03-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There was a check of {$190.00} I deposited electronically into my checking account with Chase back in. XXXX That account was later closed but that check remained pending because according to Chase the picture was blurry and they couldnt verify the company. I tried to redeposit after opening a new account and I was told I wasnt able to. I still havent received that money. I called several times and was told to speak to my payroll department and to go to a chase branch as well as giving payrolls phone numbers to Chase in order to have them verbally confirm that check was issued to me. None of these options have helped me.
Frequently Asked Questions
What is Complaint #8601232 about?
Complaint #8601232 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-03-21T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.