Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8574729
Complaint Overview
Complaint ID: 8574729
Company: Aes/Pheaa
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Illinois
ZIP Code: 60616
Date Received: 2024-03-18T12:00:00-05:00
Date Sent to Company: 2024-03-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I hvae requested that AES my student loan servicer not be listed as on my debt as AES/GOAL Financial as they are not the hold of my debt " Goal Financial '' is and they should be listed and only them them as the creditor I have an email from them stating that they are not the creditor and they continue to list themselves on my debt as " AES/GOAL Financial '' I have suggested that they can list the obligation as GOAL Financial /serviced by AES or GOAL Financial /AES servicer. However they don't and I have asked the creditor to reach out and have the servicer make the change. AES is not the owner of my debt and therefore should not be listed as they currently are.
Frequently Asked Questions
What is Complaint #8574729 about?
Complaint #8574729 was filed against Aes/Pheaa regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-03-18T12:00:00-05:00.
How did Aes/Pheaa respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Aes/Pheaa?
Yes, visit the Aes/Pheaa company profile at readthecomplaint.com/company/aes-pheaa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.