Checking or savings account -- Opening an account -- Complaint #8574637
Complaint Overview
Complaint ID: 8574637
Company: Keycorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Unable to open an account
State: New York
ZIP Code: 141XX
Date Received: 2024-03-18T12:00:00-05:00
Date Sent to Company: 2024-03-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hi there I been working with key bank trying to open a account because I cant put my XXXX funds into any account they refused to open it due to a thing they said they seen XXXX XXXX thats why I cant get any account ok the XXXX XXXX report came today and key bank is not on my account at all so I called the XXXX office now to tell them its not on there the XXXX XXXX key bank but now there saying I never had a open case before
Frequently Asked Questions
What is Complaint #8574637 about?
Complaint #8574637 was filed against Keycorp regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2024-03-18T12:00:00-05:00.
How did Keycorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Keycorp?
Yes, visit the Keycorp company profile at readthecomplaint.com/company/keycorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.