Keycorp -- Consumer Complaint Report & Risk Analysis
Credit Card Purchase Discrepancy
Company Overview
Company: Keycorp
Total CFPB Complaints: 910
AI Risk Score: 75/100
Most Recent Complaint: 2025-01-31T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: good
- Issue Recurrence: low
- Consumer Harm Severity: medium
AI Company Analysis
KEYCORP has 300 consumer complaints on file with the CFPB. The customer reported an issue with a purchase appearing on their credit card statement. The customer's credit card is the only product involved.
Response Quality Assessment
good
Top Consumer Issues
Incorrect charge on statement -- Severity: medium
Red Flags
- No clear resolution offered by the company.
Green Flags
- The customer has a clear record of the transaction.
Consumer Tips & Advice
Always review your credit card statements carefully for any discrepancies and report them promptly.
Complaint Trend Analysis
Consumers are increasingly vigilant about monitoring their credit card statements for accuracy, especially with the rise of online purchases.
Regulatory History
Credit card companies are regulated under consumer protection laws that require accurate billing and dispute resolution processes.
Industry Context
Credit card transactions are a common source of consumer complaints, often stemming from billing errors, unauthorized charges, or merchant disputes.
Frequently Asked Questions About Keycorp
How many CFPB complaints does KEYCORP have?
KEYCORP has 300 complaints on file with the CFPB. The most recent complaint was filed on January 31, 2025.
What is KEYCORP's complaint response rate?
Response rate data is not yet available for KEYCORP.
Does KEYCORP respond to complaints on time?
Timely response data is not yet available for KEYCORP.
Is KEYCORP safe to do business with?
Credit Card Purchase Discrepancy KEYCORP has 300 CFPB complaints. Risk score: 75/100.
What red flags exist for KEYCORP?
Potential red flags for KEYCORP: No clear resolution offered by the company.. These are based on analysis of CFPB complaint patterns.
What are KEYCORP's strengths?
Positive indicators for KEYCORP: The customer has a clear record of the transaction..
What tips should consumers know about KEYCORP?
Always review your credit card statements carefully for any discrepancies and report them promptly.
Are complaints against KEYCORP increasing or decreasing?
Consumers are increasingly vigilant about monitoring their credit card statements for accuracy, especially with the rise of online purchases. KEYCORP currently has 300 total complaints.
Has KEYCORP faced regulatory action?
Credit card companies are regulated under consumer protection laws that require accurate billing and dispute resolution processes.
How does KEYCORP compare to industry peers?
Credit card transactions are a common source of consumer complaints, often stemming from billing errors, unauthorized charges, or merchant disputes.
What steps has the customer taken to resolve this issue directly with the merchant?
Understanding the customer's prior attempts to resolve the issue with the merchant is crucial for determining the next best course of action.
Recent Complaints Against Keycorp
- Credit card #11888027 -- Problem with a purchase shown on your statement -- 2025-01-31T12:00:00-05:00
Keycorp Complaints by State
- Keycorp Complaints in California
- Keycorp Complaints in Texas
- Keycorp Complaints in New York
- Keycorp Complaints in Florida
- Keycorp Complaints in Illinois
- Keycorp Complaints in Pennsylvania
- Keycorp Complaints in Ohio
- Keycorp Complaints in Georgia
- Keycorp Complaints in North Carolina
- Keycorp Complaints in New Jersey
Keycorp Complaints by Product
- Keycorp Checking or Savings Account Complaints
- Keycorp Credit Card Complaints
- Keycorp Mortgage Complaints
- Keycorp Student Loan Complaints
- Keycorp Vehicle Loan or Lease Complaints
- Keycorp Debt Collection Complaints
- Keycorp Credit Reporting Complaints
- Keycorp Money Transfer Complaints
- Keycorp Payday Loan Complaints
- Keycorp Prepaid Card Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Keycorp is generated by ReadTheComplaint using AI analysis of data from the CFPB.