Checking or savings account -- Opening an account -- Complaint #8463455

Complaint Overview

Complaint ID: 8463455

Company: United Services Automobile Association

Product: Checking or savings account

Sub-Product: Savings account

Issue: Opening an account

Sub-Issue: Unable to open an account

State: Illinois

ZIP Code: 60462

Date Received: 2024-03-02T12:00:00-05:00

Date Sent to Company: 2024-03-02T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Through the early warning company, a report was made about all of my banking information. With this report, it was discovered that someone created some sort of USAA account with my name, date of birth and Social Security number. This account was closed and purged, causing my Social Security number to be put on a do not open list for all banks.

Frequently Asked Questions

What is Complaint #8463455 about?

Complaint #8463455 was filed against United Services Automobile Association regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2024-03-02T12:00:00-05:00.

How did United Services Automobile Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against United Services Automobile Association?

Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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