Checking or savings account -- Managing an account -- Complaint #8463376
Complaint Overview
Complaint ID: 8463376
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: California
ZIP Code: 90019
Date Received: 2024-03-02T12:00:00-05:00
Date Sent to Company: 2024-03-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On the night of Sunday XX/XX/XXXX, I was XXXX of the professional photographers for XXXX of the XXXX artists performing at the XXXX XXXX XXXX XXXX XXXX event at XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX is a large venue in XXXXXXXX XXXX XXXXhat can host up to XXXX people. I believe I may have been drugged and then my cell phone, debit card and credit card were stolen. My XXXX card and phone were used together to make the following unauthorized transactions ; XXXX. XXXX SENT XXXX XXXX BALANCE. {$4500.00} XXXX. XXXX PAYMENT TO XXXX XXXX. {$5000.00} XXXX. XXXXXXXX XXXX NAME : XXXX XXXX ENTRY DESCR : TRANSFER SEC : XXXX XXXX XXXX XXXX XXXXXXXX. {$410.00} XXXX XXXX DEBIT XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX$900.00} XXXX. XXXX DEBIT XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$100.00} XXXX. CASH XXXX PAYMENT TO XXXX XXXX. {$1200.00} XXXX XXXX CHASE BANK as soon as I realized what happened. CHASE BANK denied my claim and has not been helpful.
Frequently Asked Questions
What is Complaint #8463376 about?
Complaint #8463376 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-03-02T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.