Credit card -- Problem with a purchase shown on your statement -- Complaint #8460119
Complaint Overview
Complaint ID: 8460119
Company: Goldman Sachs Bank USA
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: New York
ZIP Code: 114XX
Date Received: 2024-03-01T12:00:00-05:00
Date Sent to Company: 2024-03-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There aremultiple fraudulent transactionsin mh apple account made by an app through my apple account for XXXX of dollars. I disputed all transactions and some they already refunded me for but there are still thatlingers and apple cards proof is a receipt using my apple a count of course there are receipts from my apple account because that is what I am trying to dispute so Done used my apple account that is linked to my apple card to make purchases from an app that I never authorized. Please help me. Everytime I dispute thesetansactions it seems like thedisputedecision is automated after certain time have passed.
Frequently Asked Questions
What is Complaint #8460119 about?
Complaint #8460119 was filed against Goldman Sachs Bank USA regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2024-03-01T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.