Checking or savings account -- Managing an account -- Complaint #8453219
Complaint Overview
Complaint ID: 8453219
Company: Customers Bancorp, INC
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Problem accessing account
State: California
ZIP Code: 92508
Date Received: 2024-02-29T12:00:00-05:00
Date Sent to Company: 2024-02-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I called on a recorded call to get info on how to apply for ppp loan forgiveness because I told him SBA said i need to apply directly through them. he said they don't do that and as im explaining he hung up on me..VERY UNPROFESSIONAL..
Frequently Asked Questions
What is Complaint #8453219 about?
Complaint #8453219 was filed against Customers Bancorp, INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-02-29T12:00:00-05:00.
How did Customers Bancorp, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Customers Bancorp, INC?
Yes, visit the Customers Bancorp, INC company profile at readthecomplaint.com/company/customers-bancorp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.