Checking or savings account -- Managing an account -- Complaint #8443502

Complaint Overview

Complaint ID: 8443502

Company: Synchrony Financial

Product: Checking or savings account

Sub-Product: Savings account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: California

ZIP Code: 95993

Date Received: 2024-02-28T12:00:00-05:00

Date Sent to Company: 2024-02-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Synchrony Bank does not deposit checks immediately or the next business day. I have had to redeposit multiple checks after several days for them to be credited to my account. This is inexcusable and no other bank commits this negligence.

Frequently Asked Questions

What is Complaint #8443502 about?

Complaint #8443502 was filed against Synchrony Financial regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-02-28T12:00:00-05:00.

How did Synchrony Financial respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Synchrony Financial?

Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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