Student loan -- Getting a loan -- Complaint #8395043
Complaint Overview
Complaint ID: 8395043
Company: Ascent Holding Co
Product: Student loan
Sub-Product: Private student loan
Issue: Getting a loan
Sub-Issue: Confusing or misleading advertising
State: Texas
ZIP Code: 787XX
Date Received: 2024-02-21T12:00:00-05:00
Date Sent to Company: 2024-02-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Ascent basically acts like it is a charity, offering what it markets as amazing loans for college students and people attending coding bootcamps. The reality is that they charge exorbitant interest and use shady tactics to market themselves as doing some essential service for customers. As part of their scheme, they created something called the XXXX XXXX, which enables people to filter and search to find a bootcamp school that matches their specific needs. Users of the tool can filter by things like their specific program, online or in-person, program length or zip code. The website states that Ascent partners with some of the schools ( meaning offers their high interest loans at them ), and where that is the case the bootcamp will be identified as such ( see attached disclaimer and example ). XXXX 's FAQs say that " not every school included in this XXXX XXXX is affiliated with Ascent ''. I was skeptical, so I tested this- I filtered by Schedule>Any ( to include both full-time and part-time programs ), and having clicked " show more '' probably XXXX times, I've reached the end of the list of possible bootcamp programs. In a list that shows XXXX results, Ascent 's XXXX XXXX lists only 8 total that don't show the " Payment option available through Ascent '' disclaimer - Hack XXXXXXXX XXXX XXXX in XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Since I filtered to include full-time and part-time programs, this list should in theory be the full list of possible bootcamps within the finder, which means that only .04 % of the schools included are not affiliated with Ascent. Thankfully I didn't fall for their scheme, and instead got a loan from XXXX XXXX to attend the bootcamp I wanted, XXXX XXXX XXXX XXXX ( which wasn't listed in the XXXX XXXX results, I'm guessing because Ascent doesn't offer their high interest loans there! )
Frequently Asked Questions
What is Complaint #8395043 about?
Complaint #8395043 was filed against Ascent Holding Co regarding Student loan specifically about Getting a loan. It was received by the CFPB on 2024-02-21T12:00:00-05:00.
How did Ascent Holding Co respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Ascent Holding Co?
Yes, visit the Ascent Holding Co company profile at readthecomplaint.com/company/ascent-holding-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.