Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #8394606

Complaint Overview

Complaint ID: 8394606

Company: Bank Of America, National Association

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Fraud or scam

State: Alabama

ZIP Code: 360XX

Date Received: 2024-02-21T12:00:00-05:00

Date Sent to Company: 2024-02-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I bought XXXX item on XXXX. I asked my bank to wire transfer on XX/XX/year> at XXXX, I then realized I was being scammed at XXXX on XX/XX/year> I contacted XXXX Bank and XXXX to reverse and stop the wires from going through. Then I attempted to call both receiving banks to let the know that this was a scam and not deposit the funds in the accounts. I had no luck talking to the banks and they would not discuss because I wasnt the bank and didnt have an account with their bank. I then reported this to the FBI and state bureau of investigation. The first wire was {$27000.00} going to Bank of America. Wire number XXXX. The second wire was {$24000.00} going to XXXX XXXX, XXXX Bank, wire number XXXX.

Frequently Asked Questions

What is Complaint #8394606 about?

Complaint #8394606 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-02-21T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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