Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8394539
Complaint Overview
Complaint ID: 8394539
Company: Mohela
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Pennsylvania
ZIP Code: 190XX
Date Received: 2024-02-21T12:00:00-05:00
Date Sent to Company: 2024-02-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Two of my credit reports include incorrect information related to my student loans. My student loans were transferred from the Department of Education to Mohela in XX/XX/year>. However, two of my reports ( XXXX, from XXXX XXXX, and XXXX ) continue to report an open balance of {$83000.00} with the Department of Education. This is harming my ability to get loans and credit.
Frequently Asked Questions
What is Complaint #8394539 about?
Complaint #8394539 was filed against Mohela regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-02-21T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.