Debt collection -- Attempts to collect debt not owed -- Complaint #8394150
Complaint Overview
Complaint ID: 8394150
Company: T.S. Holdings
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: New Jersey
ZIP Code: 07110
Date Received: 2024-02-21T12:00:00-05:00
Date Sent to Company: 2024-02-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Good afternoon, The problem is that we left XXXX XXXX, with the understanding that we do not owe anything since whatever was of our security deposit squared up our balance. The manager, XXXX was whom stated all of this. After 3 months, I received a call from IQ Data. Within these 3 months i have never received any notification from XXXX XXXX that there was an outstanding balance. By the way XXXX XXXX called me and I had asked for an email or letter correspondence in which they told me they could not provide. Then, I went to XXXX the very next day and provided them a Cashiers check of {$1300.00} However, IQ Data mentioned that the debt was {$2500.00} When in reality it was {$1300.00}, which was paid in XXXX. By the end of XXXX, my account was sent to Collections almost 2 months after I paid what was owed. Now, XXXX is stating that they have provided all the means to IQ Data that this was in fact paid for, while IQ Data is stating that they are not willing to assist and cooperate. This should have never ended up in collections. It is hurting my credit score drastically, please assist in resolving this matter. I would like this to be removed from my credit report since I have done nothing wrong and have paid what was owed.
Frequently Asked Questions
What is Complaint #8394150 about?
Complaint #8394150 was filed against T.S. Holdings regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-02-21T12:00:00-05:00.
How did T.S. Holdings respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against T.S. Holdings?
Yes, visit the T.S. Holdings company profile at readthecomplaint.com/company/t-s-holdings to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.