Credit card -- Trouble using your card -- Complaint #8341767
Complaint Overview
Complaint ID: 8341767
Company: Goldman Sachs Bank USA
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: Arizona
ZIP Code: 85042
Date Received: 2024-02-13T12:00:00-05:00
Date Sent to Company: 2024-02-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I made a payment on XX/XX/year>, under the assumption my available credit will become available once the payment posted or at the most in a XXXX hrs. period. Now they have the funds on hold until XX/XX/year> ( 11 days ). I had my internet and cell phone bills on a pre-arranged payment plan and because of this hold I was unable to keep my promise as they decline my internet payment. I have never not honored my payments to them. I did have to cancel XXXX payments in the past because I had paid them w/ another card and I simply did not have enough funds to cover both payments. I need to have the available credit become available now. The funds have been taken out of my checking account and if you look at my payment record I honored e/one of them. My internet is about to be disconnected if I dont pay by the end of this week. I work from home and need my internet to be able to provide to my family.
Frequently Asked Questions
What is Complaint #8341767 about?
Complaint #8341767 was filed against Goldman Sachs Bank USA regarding Credit card specifically about Trouble using your card. It was received by the CFPB on 2024-02-13T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.