Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #8333132
Complaint Overview
Complaint ID: 8333132
Company: Robinhood Markets INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Money order, traveler's check or cashier's check
Issue: Fraud or scam
State: Pennsylvania
ZIP Code: XXXXX
Date Received: 2024-02-12T12:00:00-05:00
Date Sent to Company: 2024-02-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Since XXXX of XXXX I have traded stocks on the online website Robinhood.com with no issue. However, when I recently tried to withdraw funds from my account for a vehicle repair, I found that all of the options to withdraw money did not work. Bank transfer, wire transfer, check, etc were all listed but none of the functioned. I have over {$4000.00} sitting in my account that I am not able to access. This is an online fraud scheme to defraud investors.
Frequently Asked Questions
What is Complaint #8333132 about?
Complaint #8333132 was filed against Robinhood Markets INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-02-12T12:00:00-05:00.
How did Robinhood Markets INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Robinhood Markets INC.?
Yes, visit the Robinhood Markets INC. company profile at readthecomplaint.com/company/robinhood-markets-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.