Credit card -- Other features, terms, or problems -- Complaint #8319526
Complaint Overview
Complaint ID: 8319526
Company: Goldman Sachs Bank USA
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Privacy issues
State: Colorado
ZIP Code: 80120
Date Received: 2024-02-09T12:00:00-05:00
Date Sent to Company: 2024-02-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My XXXX rewards is trying to steal my firearms thru Marcus. Last XXXX of card XXXX XXXX XXXX XXXX XX/XX/year> They are controlled items and must be delivered to my home address. Said item has been put on hold for 2 months due to attempted identity theft.
Frequently Asked Questions
What is Complaint #8319526 about?
Complaint #8319526 was filed against Goldman Sachs Bank USA regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-02-09T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.