Checking or savings account -- Closing an account -- Complaint #8318057
Complaint Overview
Complaint ID: 8318057
Company: First Hawaiian, INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Closing an account
Sub-Issue: Can't close your account
State: Hawaii
ZIP Code: 96789
Date Received: 2024-02-09T12:00:00-05:00
Date Sent to Company: 2024-02-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been trying to contact first Hawaiian bank several times and they have denied me access to my trust account. They sent security to remove me. I supplied security with validated dna test proving access to the trust account. In addition the trust account is fraud. It was created XXXX but the heir died XXXX. The trust has been used XXXX to fund the bank for a long time. In addition, the trust bought and sold land which is not allowed by our laws according to the XXXX of Hawaii. They are I operating outside of their jurisdiction. I am a lineal heir to the trust. It was not only created when the heir had passed but they have been notified that I filed with the SEC
Frequently Asked Questions
What is Complaint #8318057 about?
Complaint #8318057 was filed against First Hawaiian, INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-02-09T12:00:00-05:00.
How did First Hawaiian, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against First Hawaiian, INC.?
Yes, visit the First Hawaiian, INC. company profile at readthecomplaint.com/company/first-hawaiian-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.