First Hawaiian, INC. -- Consumer Complaint Report & Risk Analysis
Issues with Account Management and Credit Reporting
Complaint Summary
First Hawaiian, INC. has received 55 consumer complaints filed with the CFPB across 10 products. The most common issues reported are managing an account, incorrect information on your report, closing an account. Complaints span 9 states, with Hawaii and Guam leading in complaint volume.
Company Overview
Company: First Hawaiian, INC.
Total CFPB Complaints: 55
AI Risk Score: 65/100
Most Recent Complaint: 2022-10-23T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
FIRST HAWAIIAN, INC. has 53 consumer complaints on file with the CFPB. Incorrect information on credit reports Problems managing accounts due to low funds
Response Quality Assessment
fair
Top Consumer Issues
Incorrect information on credit reports -- Severity: medium
Red Flags
- Multiple complaints about incorrect information on credit reports
Green Flags
- Some customers have successfully resolved account management issues
Consumer Tips & Advice
Keep a record of all transactions and disputes for future reference.
Complaint Trend Analysis
There is a steady trend of complaints related to credit reporting and account management.
Regulatory History
Regulators have issued multiple warnings about the accuracy of credit reporting.
Industry Context
The financial services industry is under scrutiny for accuracy in credit reporting and customer service.
Frequently Asked Questions About First Hawaiian, INC.
How many CFPB complaints does FIRST HAWAIIAN, INC. have?
FIRST HAWAIIAN, INC. has 53 complaints on file with the CFPB. The most recent complaint was filed on May 9, 2023.
What is FIRST HAWAIIAN, INC.'s complaint response rate?
Response rate data is not yet available for FIRST HAWAIIAN, INC..
Does FIRST HAWAIIAN, INC. respond to complaints on time?
Timely response data is not yet available for FIRST HAWAIIAN, INC..
Is FIRST HAWAIIAN, INC. safe to do business with?
Issues with Account Management and Credit Reporting FIRST HAWAIIAN, INC. has 53 CFPB complaints. Risk score: 65/100.
What red flags exist for FIRST HAWAIIAN, INC.?
Potential red flags for FIRST HAWAIIAN, INC.: Multiple complaints about incorrect information on credit reports. These are based on analysis of CFPB complaint patterns.
What are FIRST HAWAIIAN, INC.'s strengths?
Positive indicators for FIRST HAWAIIAN, INC.: Some customers have successfully resolved account management issues.
What tips should consumers know about FIRST HAWAIIAN, INC.?
Keep a record of all transactions and disputes for future reference.
Are complaints against FIRST HAWAIIAN, INC. increasing or decreasing?
There is a steady trend of complaints related to credit reporting and account management. FIRST HAWAIIAN, INC. currently has 53 total complaints.
Has FIRST HAWAIIAN, INC. faced regulatory action?
Regulators have issued multiple warnings about the accuracy of credit reporting.
How does FIRST HAWAIIAN, INC. compare to industry peers?
The financial services industry is under scrutiny for accuracy in credit reporting and customer service.
What is the most common issue reported by customers?
The most common issue reported is incorrect information on credit reports.
Recent Complaints Against First Hawaiian, INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #18285772 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-12-25T12:00:00-05:00 | Hawaii | |
| #17873530 | Checking or savings account | Problem caused by your funds being low | 2025-11-24T12:00:00-05:00 | Hawaii | |
| #13498989 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-05-13T12:00:00-05:00 | Hawaii | |
| #13064042 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | 2025-04-17T12:00:00-05:00 | California | |
| #12691740 | Checking or savings account | Closing an account | 2025-03-26T12:00:00-05:00 | Guam | |
| #12118772 | Credit card | Closing your account | 2025-02-15T12:00:00-05:00 | Hawaii | |
| #10140556 | Credit card | Closing your account | 2024-09-14T12:00:00-05:00 | Hawaii | |
| #8411131 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2024-02-23T12:00:00-05:00 | Hawaii | |
| #8399124 | Checking or savings account | Managing an account | 2024-02-21T12:00:00-05:00 | Hawaii | |
| #8318057 | Checking or savings account | Closing an account | 2024-02-09T12:00:00-05:00 | Hawaii | |
| #8081546 | Mortgage | Struggling to pay mortgage | 2023-12-29T12:00:00-05:00 | Hawaii | |
| #7479559 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-08-30T12:00:00-05:00 | Hawaii | |
| #7476054 | Checking or savings account | Problem caused by your funds being low | 2023-08-29T12:00:00-05:00 | Hawaii | |
| #7310351 | Checking or savings account | Managing an account | 2023-07-26T12:00:00-05:00 | Hawaii | |
| #7269814 | Checking or savings account | Problem with a lender or other company charging your account | 2023-07-17T12:00:00-05:00 | Hawaii | |
| #7237262 | Checking or savings account | Managing an account | 2023-07-10T12:00:00-05:00 | Hawaii | |
| #7131064 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2023-06-17T12:00:00-05:00 | California | |
| #7004504 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2023-05-20T12:00:00-05:00 | California | |
| #6955305 | Checking or savings account | Managing an account | 2023-05-09T12:00:00-05:00 | Tennessee | |
| #6756949 | Checking or savings account | Problem with a lender or other company charging your account | 2023-03-27T12:00:00-05:00 | Guam |
First Hawaiian, INC. Complaints by State
- First Hawaiian, INC. Complaints in Hawaii -- 34 complaints
- First Hawaiian, INC. Complaints in Guam -- 6 complaints
- First Hawaiian, INC. Complaints in Arizona -- 5 complaints
- First Hawaiian, INC. Complaints in California -- 4 complaints
- First Hawaiian, INC. Complaints in Maryland -- 2 complaints
- First Hawaiian, INC. Complaints in Tennessee -- 1 complaints
- First Hawaiian, INC. Complaints in New York -- 1 complaints
- First Hawaiian, INC. Complaints in Mississippi -- 1 complaints
- First Hawaiian, INC. Complaints in North Carolina -- 1 complaints
First Hawaiian, INC. Complaints by Product
- First Hawaiian, INC. Checking or savings account Complaints -- 24 complaints | All Checking or savings account Complaints
- First Hawaiian, INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 9 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- First Hawaiian, INC. Mortgage Complaints -- 5 complaints | All Mortgage Complaints
- First Hawaiian, INC. Credit card or prepaid card Complaints -- 5 complaints | All Credit card or prepaid card Complaints
- First Hawaiian, INC. Credit reporting or other personal consumer reports Complaints -- 3 complaints | All Credit reporting or other personal consumer reports Complaints
- First Hawaiian, INC. Vehicle loan or lease Complaints -- 3 complaints | All Vehicle loan or lease Complaints
- First Hawaiian, INC. Credit card Complaints -- 2 complaints | All Credit card Complaints
- First Hawaiian, INC. Debt collection Complaints -- 2 complaints | All Debt collection Complaints
- First Hawaiian, INC. Payday loan, title loan, personal loan, or advance loan Complaints -- 1 complaints | All Payday loan, title loan, personal loan, or advance loan Complaints
- First Hawaiian, INC. Money transfer, virtual currency, or money service Complaints -- 1 complaints | All Money transfer, virtual currency, or money service Complaints
First Hawaiian, INC. Complaints by Issue
- First Hawaiian, INC. -- Managing an account -- 10 complaints | All Managing an account Complaints
- First Hawaiian, INC. -- Incorrect information on your report -- 8 complaints | All Incorrect information on your report Complaints
- First Hawaiian, INC. -- Closing an account -- 6 complaints | All Closing an account Complaints
- First Hawaiian, INC. -- Problem with a lender or other company charging your account -- 5 complaints | All Problem with a lender or other company charging your account Complaints
- First Hawaiian, INC. -- Problem caused by your funds being low -- 3 complaints | All Problem caused by your funds being low Complaints
- First Hawaiian, INC. -- Closing your account -- 3 complaints | All Closing your account Complaints
- First Hawaiian, INC. -- Applying for a mortgage or refinancing an existing mortgage -- 2 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
- First Hawaiian, INC. -- Improper use of your report -- 2 complaints | All Improper use of your report Complaints
- First Hawaiian, INC. -- Problem when making payments -- 2 complaints | All Problem when making payments Complaints
- First Hawaiian, INC. -- Trouble during payment process -- 2 complaints | All Trouble during payment process Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for First Hawaiian, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.