Student loan -- Incorrect information on your report -- Complaint #8281526
Complaint Overview
Complaint ID: 8281526
Company: Mohela
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Incorrect information on your report
Sub-Issue: Information is missing that should be on the report
State: Minnesota
ZIP Code: 55379
Date Received: 2024-02-04T12:00:00-05:00
Date Sent to Company: 2024-02-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
MOHELA has not reported updated account balances to the bureaus since XX/XX/XXXXXXXX XXXX Reaching them by phone has been extremely difficult and I found, through backchannels ( XXXX ), their email address and attempted to create a written account of this correspondence. On XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX " Hello, I would like to inquire on the status of MOHELA 's credit reporting to the credit bureaus. My loans have not been reported to the bureaus since XXXX XXXX XXXX Please advise. '' I have yet to receive a follow up from MOHELA and would like to see my accounts reported regularly to the bureaus.
Frequently Asked Questions
What is Complaint #8281526 about?
Complaint #8281526 was filed against Mohela regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2024-02-04T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.