Checking or savings account -- Problem caused by your funds being low -- Complaint #8268580
Complaint Overview
Complaint ID: 8268580
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: New York
ZIP Code: 10065
Date Received: 2024-02-01T12:00:00-05:00
Date Sent to Company: 2024-02-01T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I have banked with Chase for over 40 years. During that period I regularly deposited all my income from work and any sources into my Chase checking. At times, these were significant sums. I spent my entire career in the nonprofit arts sector where salaries were not great, but I was fortunate. In 2008, I had close to {$100000.00} in a Chase Investment Account. When the XXXX crash occurred that sum was reduced to {$38000.00} and I was required by Chase to close the account because my balance was below {$50000.00}. I had just left government employment and was searching for a job. Within days the arts sector in XXXX, my home, eliminated over XXXX jobs across all institutions, large and small. I was never able to accumulate savings again. Now I am XXXX and on a modest fixed income. For the past 8-9 months I have found it difficult to stay afloat and have been overdrawing my account to pay scheduled bills. Chase regularly charges me {$34.00} for each overage, even though many of these are for very small sums- for example, {$5.00}, {$7.00}. These overage charges both cause additional overages and make it harder and harder to ever catch up. I simply cant bear up under this strain anymore. It has become unbearable. Only greed can cause this - and the failure of the government to regular vulture capitalism. I need protection.
Frequently Asked Questions
What is Complaint #8268580 about?
Complaint #8268580 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2024-02-01T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.