Credit card -- Other features, terms, or problems -- Complaint #8267723
Complaint Overview
Complaint ID: 8267723
Company: Jpmorgan Chase & Co.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Tennessee
ZIP Code: 378XX
Date Received: 2024-02-01T12:00:00-05:00
Date Sent to Company: 2024-02-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a call XX/XX/year> from someone supposedly being Chase Bank. The phone number was ( XXXX ) XXXX and was listed from XXXX, TN. I know a lot about XXXX and there is not a Chase Bank there and the phone number they called from is a cell phone number. You could tell they were not from Chase Bank. They were not speaking very formal and they called to tell me that I could get a lower interest rate on my credit card. I do not have an account with Chase Bank. She then transferred me after saying that and I didnt respond to her and a man picked up and said hello two or three times before I hung up. So Im not sure what their intentions or what data they were going to try and get from me.
Frequently Asked Questions
What is Complaint #8267723 about?
Complaint #8267723 was filed against Jpmorgan Chase & Co. regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-02-01T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.