Credit card -- Problem with a purchase shown on your statement -- Complaint #8261033
Complaint Overview
Complaint ID: 8261033
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Connecticut
ZIP Code: 063XX
Date Received: 2024-01-31T12:00:00-05:00
Date Sent to Company: 2024-01-31T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was traveling from XXXX back to the US on XX/XX/17. We went to a gas station to top off the rental car tank. No one spoke English well. The attendant at the gas station told my partner his card wouldn't work, so we used my card. He later found a charge for the same amount. Fortuantely for HIM, HIS bank reversed the charges. Unfortunately Bank Of America is a bunch of crooks. If I paid {$1500.00} in US dollars for gas, I want the gas I purchased that I OBVIOUSLY did not receive. The only other time I used the card was at a XXXX kiosk in the airport. Unless two slices now cost {$1500.00} US dollars, I was ripped off. BANK OF AMERICA IS STEALING FROM ME AND I CAN NOT AFFORD THIS. I AM NOT RESPONSIBLE AND SOMEONE HAS BENEFITTED BY STEALING FROM ME.
Frequently Asked Questions
What is Complaint #8261033 about?
Complaint #8261033 was filed against Bank Of America, National Association regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2024-01-31T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.