Credit reporting or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #8260503
Complaint Overview
Complaint ID: 8260503
Company: Bank Of America, National Association
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with fraud alerts or security freezes
State: Texas
ZIP Code: 78728
Date Received: 2024-01-31T12:00:00-05:00
Date Sent to Company: 2024-02-06T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Im a victim of identity theft, someone used my personal information to create a bank account with Bank of America, and now Im having problems in my credit reports and I cant remove the fraud alert from my file, the fraud was in a different state that I live in
Frequently Asked Questions
What is Complaint #8260503 about?
Complaint #8260503 was filed against Bank Of America, National Association regarding Credit reporting or other personal consumer reports specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2024-01-31T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.