Vehicle loan or lease -- Managing the loan or lease -- Complaint #8234607

Complaint Overview

Complaint ID: 8234607

Company: Bank Of America, National Association

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Managing the loan or lease

Sub-Issue: Loan sold or transferred to another company

State: Virginia

ZIP Code: 22043

Date Received: 2024-01-26T12:00:00-05:00

Date Sent to Company: 2024-01-26T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I moved from XXXX to XXXX and attempted to title and register my car in XXXX. XXXX DMV asked me for title. I reached out to BOA for assistance, but they did not take any action.

Frequently Asked Questions

What is Complaint #8234607 about?

Complaint #8234607 was filed against Bank Of America, National Association regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2024-01-26T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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