Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #8232841
Complaint Overview
Complaint ID: 8232841
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: California
ZIP Code: 94520
Date Received: 2024-01-26T12:00:00-05:00
Date Sent to Company: 2024-01-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I encountered an individual on the XXXX messaging application with the XXXX XXXX, who later identified herself as XXXX on XXXX XXXX XXXX After a month of casual online chatting, she gained my trust, presenting herself as a wealthy individual with connections in international trading, particularly in gold. She introduced me to the prospect of investing in international gold trading using the XXXX account on the XXXXXXXX XXXX. Under XXXX 's guidance, I opened a XXXX trade account on XXXX XXXX XXXX and made an initial deposit of {$9900.00}. Subsequently, I deposited additional funds totaling {$500000.00}, following instructions provided by XXXX through XXXX messages. The account showed substantial profits, and to further gain my trust, XXXX facilitated a nominal withdrawal of {$100.00} on XX/XX/XXXX. However, upon attempting to withdraw larger amounts on XXXX XXXX XXXX XXXX, my requests were refused, and I was informed that my account was locked. Upon further investigation, I came across articles exposing scams involving fake gold trades, leading me to believe that I have been a victim of such fraudulent activities.
Frequently Asked Questions
What is Complaint #8232841 about?
Complaint #8232841 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2024-01-26T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.