Money transfer, virtual currency, or money service -- Problem with customer service -- Complaint #8232769
Complaint Overview
Complaint ID: 8232769
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Check cashing service
Issue: Problem with customer service
State: Illinois
ZIP Code: 60625
Date Received: 2024-01-26T12:00:00-05:00
Date Sent to Company: 2024-01-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I wrote a check to XXXX XXXX for {$1200.00} with a ( post ) date of XXXX. The check cleared on XXXX by Chase bank. The check number is XXXX. My institution is XXXX XXXX XXXX XXXX. Implicitly I don't consent for a check to be cashed until the post-date.
Frequently Asked Questions
What is Complaint #8232769 about?
Complaint #8232769 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Problem with customer service. It was received by the CFPB on 2024-01-26T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.