Debt collection -- False statements or representation -- Complaint #8218897
Complaint Overview
Complaint ID: 8218897
Company: Phoenix Financial Services LLC
Product: Debt collection
Sub-Product: Medical debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Arizona
ZIP Code: 85120
Date Received: 2024-01-24T12:00:00-05:00
Date Sent to Company: 2024-01-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I WAS SENT 2 STATEMENTS FROM THEORIGINAL CREDITOR '' XXXX XXXX RESPONSE '' AN INVOICE ON XX/XX/2018 & XX/XX/2018 PRE-COLLECTION NOTICE. THERE ARE XXXX REFERENCE DATES COLLETORS CAN USE WHEN FILLING OUT THE VALIDATION NOTICE THAT WAS SENT TO ME ON XXXX '' DATE OF SERVICE '' XX/XX/2018 WAS XXXX THE ITEMIZATION TABLE. THEY ARE NOT USING THAT DATE. THIS IS A SECOND ISSUE PHOENIX FIN SERV IS REPORTING TO XXXX UNDER THE REPAYMENT " TERMS '' - THE AGREED-UPON AMOUNT OF TIME TO PAY BACK THE MONEY BORROWED. I NEVER AGREED AND I DID NOT BORROW ANY MONEY. IT WAS AN XXXXE DEBT.
Frequently Asked Questions
What is Complaint #8218897 about?
Complaint #8218897 was filed against Phoenix Financial Services LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-01-24T12:00:00-05:00.
How did Phoenix Financial Services LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Phoenix Financial Services LLC?
Yes, visit the Phoenix Financial Services LLC company profile at readthecomplaint.com/company/phoenix-financial-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.