Checking or savings account -- Closing an account -- Complaint #8196802
Complaint Overview
Complaint ID: 8196802
Company: Fidelity National Information Services, INC. (Fnis)
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Louisiana
ZIP Code: 70119
Date Received: 2024-01-21T12:00:00-05:00
Date Sent to Company: 2024-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My information was stolen and used. Fraudulent to conduct fraudulent transactions using my mobile device and debit cards
Frequently Asked Questions
What is Complaint #8196802 about?
Complaint #8196802 was filed against Fidelity National Information Services, INC. (Fnis) regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-01-21T12:00:00-05:00.
How did Fidelity National Information Services, INC. (Fnis) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Fidelity National Information Services, INC. (Fnis)?
Yes, visit the Fidelity National Information Services, INC. (Fnis) company profile at readthecomplaint.com/company/fidelity-national-information-services-inc-fnis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.