Checking or savings account -- Managing an account -- Complaint #8193335
Complaint Overview
Complaint ID: 8193335
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Banking errors
State: New York
ZIP Code: 117XX
Date Received: 2024-01-20T12:00:00-05:00
Date Sent to Company: 2024-01-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The XXXX XXXX IRS Agent is delaying to update my personal legal name change for IRS XXXX account ( XXXX XXXX ) for my Sole Proprietor Business : XXXX XXXX XXXX XXXX XXXX which I had opened in XX/XX/XXXX and received acknowledgment on XX/XX/XXXX by IRS notice, see attached. As instructed by the IRS, Sole Proprietor business must issue a notarized letter of request and supply supporting documentation to update legal owner personal name. I sent my letter on XX/XX/XXXX. The notary I used for my signature is an employee of Chase Bank in XXXX NY. I included in my letter to the IRS a copy of my updated XXXX Notice, Social Security Card and XXXX Driver license. The JP Morgan IRS Agent received my letter on XX/XX/XXXX by signing my USPS return receipt form XXXX XXXX which shows the signature stamp JP Morgan Agent for Internal Revenue Service. The delay in issuance of the updated XXXX is preventing me from opening a bank account and conducting any business under my legal owner name and will cause me a problem in filing my XXXX 1040. There is no excuse for the JP Morgan Agent to delay or refuse to issue me the updated XXXX. Did the JP Morgan Agent loose my notarized letter? The updated XXXX notice for my sole proprietor business XXXX number XXXX legal name should be printed as : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX Make sure not to mis-spell my name, leave out any letters, add spaces in between letters, and create any wilful grammatical mistake or omission with my information to create a mis match of my personal SS information with my XXXX to impede me from conducting legitimate business.
Frequently Asked Questions
What is Complaint #8193335 about?
Complaint #8193335 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-01-20T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.