Credit card -- Closing your account -- Complaint #8180236
Complaint Overview
Complaint ID: 8180236
Company: Synchrony Financial
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: Georgia
ZIP Code: 30349
Date Received: 2024-01-18T12:00:00-05:00
Date Sent to Company: 2024-01-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
company closed my account even though i have always been in good standing and never missed a payment. my score dropped because of fraudulent activity and diisputes with other institutuions and this bank decided to close my account. This is my second account because i had to reapply. this bank has a habit of closing my accounts regularly. I really need this account for my healthcare
Frequently Asked Questions
What is Complaint #8180236 about?
Complaint #8180236 was filed against Synchrony Financial regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-01-18T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.