Debt collection -- False statements or representation -- Complaint #8171184
Complaint Overview
Complaint ID: 8171184
Company: Portfolio Recovery Associates, LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Texas
ZIP Code: 77025
Date Received: 2024-01-17T12:00:00-05:00
Date Sent to Company: 2024-01-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/XXXXXXXX and XX/XX/XXXX, I received calls from Portfolio Recovery regarding credit card debt that I owed. I requested to received via mail a debt validation letter with the company I owed and the total amount due. As of XX/XX/XXXXXXXX I have not received any written correspondence and it has been over 30 days. Portfolio Recovery has report negative marks on my credit report with XXXX, XXXX, and XXXX.
Frequently Asked Questions
What is Complaint #8171184 about?
Complaint #8171184 was filed against Portfolio Recovery Associates, LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-01-17T12:00:00-05:00.
How did Portfolio Recovery Associates, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Portfolio Recovery Associates, LLC?
Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.