Debt collection -- Communication tactics -- Complaint #8168456
Complaint Overview
Complaint ID: 8168456
Company: T.S. Holdings
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Communication tactics
Sub-Issue: Used obscene, profane, or other abusive language
State: Texas
ZIP Code: 77018
Date Received: 2024-01-17T12:00:00-05:00
Date Sent to Company: 2024-01-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX first called obsessively between the months of XXXX and XX/XX/XXXX. I finally picked up and told where the debt was coming from in the mist of trying to settle debt and make accommodations I was asking for information in regards to giving out my information and I expressed how I never heard of a debt collector that doesnt track there payments. The insist that I make the payment over the phone but I told them I didnt have the money to make the payment I was in the mist of still looking for jobs as a dental assistant and only finding work 3 or 4 days out the week making $ XXXX. I expressed to them my financial situation and they didnt believe that I made $ XXXX {$400.00} a week. The manager got on the phone by then stating I was begin rude because I was upset already from venting my financial situation and them not believing me, I was going through a financial hardship and the time and which was also expressed and they didnt believe me. The manager got on the phone and threaten to send my bill to collections which they did XXXX
Frequently Asked Questions
What is Complaint #8168456 about?
Complaint #8168456 was filed against T.S. Holdings regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-01-17T12:00:00-05:00.
How did T.S. Holdings respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against T.S. Holdings?
Yes, visit the T.S. Holdings company profile at readthecomplaint.com/company/t-s-holdings to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.