Credit card -- Struggling to pay your bill -- Complaint #8155783
Complaint Overview
Complaint ID: 8155783
Company: Goldman Sachs Bank USA
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Struggling to pay your bill
Sub-Issue: Credit card company won't work with you while you're going through financial hardship
State: California
ZIP Code: 90069
Date Received: 2024-01-14T12:00:00-05:00
Date Sent to Company: 2024-01-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This company is the worst credit card company! I have told them millions times I am facing hardship and still they have not resolved and made a fix affordable plan! Instead they have charge me fee, damaged my credit score as I couldnt pay their min due payment as their interest is incredible high. They have lied multiple times promising to have an affordable plan with no interest as I have told them my hardship and have not resolve and now damaged badly my credit score! Also the bank statement they have send me says I own XXXX dollars something but they report to credit score a higher dept. they dont even know what they are doing! See messages and letter. Thank you
Frequently Asked Questions
What is Complaint #8155783 about?
Complaint #8155783 was filed against Goldman Sachs Bank USA regarding Credit card specifically about Struggling to pay your bill. It was received by the CFPB on 2024-01-14T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.