Credit card -- Incorrect information on your report -- Complaint #8117139
Complaint Overview
Complaint ID: 8117139
Company: Jpmorgan Chase & Co.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Ohio
ZIP Code: 44203
Date Received: 2024-01-06T12:00:00-05:00
Date Sent to Company: 2024-01-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a letter from Chase Bank ; ( reference # : XXXX ) ; denying my application for a XXXX XXXX XXXX account. I called them, was transferred to the fraud department where a woman named " XXXX '' was " working '' with me. She wanted additional information from me, which I refused to give, and she told me that she couldn't give me any details on the credit application when I asked for them. She told me that they could only work with the authorities. I asked when the application was submitted and she told me XX/XX/2023. I asked her how that could be when the letter was dated XX/XX/2023. She told me she couldn't provide me with any information, that I had to go to the authorities. I told her I expected this to be removed from my credit report ( s ) immediately and that I submitting this to the authorities. The call was disconnected. Someone tried to get a credit card in my name through CHASE BANK, and Chase was absolutely, appalling to with. They must be in on this scam or they would want to help the consumer.
Frequently Asked Questions
What is Complaint #8117139 about?
Complaint #8117139 was filed against Jpmorgan Chase & Co. regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2024-01-06T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.