Debt collection -- Communication tactics -- Complaint #8086227
Complaint Overview
Complaint ID: 8086227
Company: Portfolio Recovery Associates, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Iowa
ZIP Code: 52404
Date Received: 2023-12-31T12:00:00-05:00
Date Sent to Company: 2023-12-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I advised someone who contacted me from Portfolio Recovery Associates LLC on XXXX XXXX at XXXX not to contact me between the inconvenient hours of XXXX XXXX. I received another phone call from them on XX/XX/XXXX at XXXX which was a clear violation of what I had previously advised the day before. I have received repeated phone calls in the past from the same company & had advised them many times of inconvenient hours & their harassment, I had just failed to document all the prior instances to file this report until now.
Frequently Asked Questions
What is Complaint #8086227 about?
Complaint #8086227 was filed against Portfolio Recovery Associates, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-12-31T12:00:00-05:00.
How did Portfolio Recovery Associates, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Portfolio Recovery Associates, LLC?
Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.