Debt collection -- Attempts to collect debt not owed -- Complaint #8086185
Complaint Overview
Complaint ID: 8086185
Company: United Services Automobile Association
Product: Debt collection
Sub-Product: Auto debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Georgia
ZIP Code: 30349
Date Received: 2023-12-31T12:00:00-05:00
Date Sent to Company: 2023-12-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
In XX/XX/2019, USAA Federal Savings Bank erroneously repossessed my vehicle and disclosed no information in regard to the secured property as required by the of XXXX. XXXX XXXX, When any goods have been repossessed after default in accordance with Part 6 of Article 9 of Title 11, the seller or holder shall not be entitled to recover a deficiency against the buyer unless within ten days after said repossession he forwards by registered or certified mail or statutory overnight delivery to the address of the buyer shown on the contract or later designated by the buyer a notice of the seller 's or holder 's intention to pursue a deficiency claim against the buyer. In spite of numerous requests for account statements depicting my payment history for the months of XXXX through XX/XX/2019, USAA FSB continues to claim I was in default of my auto loan which resulted in a repossession. USAA FSB has not, nor did it issue any notice to me pursuant to XXXX XXXX. USAA FSB continues intentionally furnish damaging information to credit agencies which is a violation of 15 USC 1681s-2.
Frequently Asked Questions
What is Complaint #8086185 about?
Complaint #8086185 was filed against United Services Automobile Association regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-12-31T12:00:00-05:00.
How did United Services Automobile Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against United Services Automobile Association?
Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.