Credit card -- Getting a credit card -- Complaint #8061459

Complaint Overview

Complaint ID: 8061459

Company: U.S. Bancorp

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Sent card you never applied for

State: New York

ZIP Code: 11434

Date Received: 2023-12-26T12:00:00-05:00

Date Sent to Company: 2023-12-26T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

A XXXX package that was sent to my address ; it included my phone number. Upon opening it and the envelope inside, I realized that it was a credit card in someone else 's name. I went back and checked the XXXX envelope and the address on the paperwork and it was definitely my address/phone number. After doing some research I realized this was some type of fraud ; being concerned about how things could devolve, I thought it best to submit a report here.

Frequently Asked Questions

What is Complaint #8061459 about?

Complaint #8061459 was filed against U.S. Bancorp regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2023-12-26T12:00:00-05:00.

How did U.S. Bancorp respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against U.S. Bancorp?

Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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