Checking or savings account -- Managing an account -- Complaint #8056025
Complaint Overview
Complaint ID: 8056025
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Oklahoma
ZIP Code: 73020
Date Received: 2023-12-25T12:00:00-05:00
Date Sent to Company: 2023-12-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On or around XXXX I changed my direct deposit from Chase to XXXX due to fees. XXXX told me they never received my XXXX benefits, which they did. So I changed my direct deposit back to JP Morgan chase. I got my next month benefits fine I received a check from XXXX from my direct deposit of XXXX. I mobile deposited it with Chase and it cleared. When I got to the store my account was closed and so I called. Chase. They said the numbers to the check don't add up. The check I received from XXXX was not being honored. I took the check to XXXX opened a new account. XXXX days later I received a notice that XXXX closed my account and to stamped check refere to maker. I finally was able to open an investigation from XXXX to Chase due the check being cashed by Chase. XXXX back said 4 to 5 days and that was the XX/XX/XXXX My house caught fire on the XXXX and it's a total loss. Any help would b greatly appreciated. Warm Regards Happy holidays XXXX XXXX
Frequently Asked Questions
What is Complaint #8056025 about?
Complaint #8056025 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-12-25T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.