Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #8055599

Complaint Overview

Complaint ID: 8055599

Company: Goldman Sachs Bank USA

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Credit monitoring or identity theft protection services

Sub-Issue: Problem with product or service terms changing

State: Texas

ZIP Code: 752XX

Date Received: 2023-12-25T12:00:00-05:00

Date Sent to Company: 2023-12-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Apple Card/ GS Bank USA has been reporting a closed, charged off account which has negatively affected credit report. 15 U.S Code 6802 15 U.S Code 6805 Charged off accounts are considered income and must be removed

Frequently Asked Questions

What is Complaint #8055599 about?

Complaint #8055599 was filed against Goldman Sachs Bank USA regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2023-12-25T12:00:00-05:00.

How did Goldman Sachs Bank USA respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Goldman Sachs Bank USA?

Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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